FAQ

Unlock the Secrets of Our Fragrances: FAQ

Dive into the world of scents with our FAQ page, where we answer your most pressing questions about our exquisite perfumes. From the art of fragrance blending to the longevity of our scents, explore the fragrance journey with us. Discover the stories behind each bottle and find the perfect scent to complement your unique style. Your fragrance adventure begins here!

General Questions

Can I sign up being a Reseller/Agent?

We don't offer any Reselling/Agent options right now as our main focus is selling to the public, but we have the below SAVINGS:

Bundle & Save

Limited Time Offer!

Unlock Exclusive Discounts on Your Favorite Fragrances!

  • Buy 2-10 Fragrances: Enjoy 5% OFF
  • Buy 11-19 Fragrances: Get 8% OFF
  • Buy 20 or More Fragrances: Save 10% OFF!

Free Shipping Over R600! (PUDO Locker Only)

Your Signature Scent Awaits!

Where are you located?

We are based in George, in the beautiful Garden Route. As an online-only store, we don't have physical locations, but we proudly ship nationwide across South Africa! 😊

What are your shipping fees and when will I get my order?

Delivered by The Courier Guy or Fastway

To Your Door Standard: R99 [2-5 Business Days]

PUDO Locker: R69 [2-5 Business Days]

FREE Shipping Over R650! (PUDO Locker Only)

We strive to have all orders placed before 12:00 PM on business days collected by the courier on the same day. However, there may be instances where collections are delayed until the following day.

You will receive a notification once your order had been dispatched with your tracking number and link to track your delivery.

What payments do you accept?

We use Payfast, YOCO and Payflex, Happy Pay, we accept all kinds of payments through them, such as Credit Card, Debit Card, Instant EFT, Snapscan, Buy now, Pay later with 0% Interest and more!

Do you have Physical Stores?

We unfortunately don't, we are a online store only and ship nationwide within South Africa.

How do I Track My Order?

Once we have processed your order you will get a email from us with your tracking number with a button to click on "Track Your Order"

You can also click on: Track Your Order

Generic Designer Perfumes

Are your fragrances oil-based?

Yes, our perfumes are oil-based, ensuring a richer and more luxurious fragrance experience.

How long do your fragrances last?

Our fragrances will linger throughout your day. Depending on the potency of the scent, our perfumes can last between 8 - 24 hours.

What makes your fragrances stand out?

We utilise expertly formulated oils to be EXACT MATCH of designer scents. These oils are meticulously created to ensure superior quality and an exceptionally enduring scent experience. Our commitment to precision and excellence guarantees that each of our perfumes is of the highest quality in every aspect.

Where do you source your fragrance oils from?

Perfume oils are sourced exclusively from Grasse in France, then bottled in South Africa, This ensures the use of the finest quality ingredients in our generic designer perfume selection.

Are your fragrances made to be gender-inclusive?

Yes, we have built collections specifically for men and women, even unisex perfumes, we have perfumes for everyone!

How To Know What Fragrance Suits Your Skin?

Light floral or citrus scents are ideal for people with oilier skin, as there’s less of a chance you’ll smell too strong after application. If you’re one for darker, muskier fragrances, then try to use a minimal amount. A little will go a long way. Stronger perfumes are perfect for those with drier or dehydrated skin.